Digital services for industrial automation – for the entire life of a product
In the digitalized world, software as a service plays an important role. Digital services breathe life into products and are often the users’ right hand. Together with classic services, they offer various services during the customer journey over the entire product life cycle, simplify processes and ensure greater efficiency. They are an integral part of the automation toolkit ctrlX AUTOMATION and support the individual components – e.g. the ultra-compact control platform ctrlX CORE and the compact drive system ctrlX DRIVE. Ideally, they can help users to carry out their day-to-day automation tasks too.
The ctrlX Store allows apps and updates for all applications to be downloaded. With subscriptions, we keep you up to date at all times and allow central access to all content and necessary information. When it comes to the management and maintenance of device settings as well as remote maintenance, the ctrlX Device Portal provides valuable support. The ctrlX Digital Service Assistant app helps with maintenance. It carries out a quick diagnostic check on machines and initiates repairs.
Modular service portfolio
The future of automation – Part 4
Automation needs its own service world
The world of automation is changing. New service concepts geared to reliability, future viability and the digital revolution are needed here. A mix of classic and digital services over the entire product life cycle is required. Find out more about the new service world in our whitepaper.