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salesforce.com Germany GmbH

Blue colored image showing stylized earth. ctrlX World is the partner ecosystem of the automation solution ctrlX AUTOMATION.

Salesforce is a global leader in CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies – cloud, mobile, social, voice, and artificial intelligence – to connect to their customers in a new way.

Salesforce Customer 360 supports digital transformation. With the software, every team – sales, service, marketing, commerce, and beyond – can have a single, shared view of the customers on an integrated CRM platform powered by AI. This single source of truth enables employees to work together to build lasting, trusted relationships and deliver intelligent, personalized experiences.

The joint solution enables data-based decision making and business automation in mechanical engineering as well as other industries. For example, manufacturers can quickly visualize and analyze all data from the ctrlX AUTOMATION automation system. Another use case can be the preventive maintenance of machines or the automation of spare parts orders.

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